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Some bugs/questions

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maimai Posts: 21
edited July 2017 in Deluge Help

First of all: I'm absolutely in love with my Deluge! I was waiting for such a device since almost 20 years... the intuitive operation, this 8x16 grid, the size, the possibilities, battery powered, the sound, almost everything. The "big" companies could learn a thing about this (but obviously they don't want?)! For the future I would wish that the sequencer will envolves a bit (like copy/paste bars, nudge notes, automation editing...). Anyway, after I've used this instrument (yes, instrument) I maybe found some bugs/questions:

Confusing structure of own sample folders (not alphabetical):
My sample library is very well organized and contains many sub folders. When I copied it to my SD card, I recognized that the structure of the sub folders is absolutely confusing and not really alphabetical. An (silly) example: if the folders are named "Bd1, Bd2, Bd3, Sd1, Sd2, Sd3, Vc1, Vc2, Vc3", the Deluge shows them in that order: "Bd1, Vc3, Bd3, Sd2, Vc1, Bd2, Sd1, Sd3, Vc2". I can't see any logical order here!? Is that a bug? If I use just big letters, or no numbers the order changes - but it's still not "correctly"...

One shot samples are becoming a "cut" sample if the noise parameter is higher than "0":
As the title says: one shot samples (default setting) are not an one shot anymore if I set the noise amount fom 0 to 1 (or higher).

Audition pads react as the Shift button (in track view):
If I'm in track view and press/hold one of the 8 audition pads + press a button on the 8x16 grid, it activates the shift functions. Is that normal?

Not really bugs but irritating:

Dimmable function is not globally:
With Shift+Learn+up/down you can dim the lights of the Deluge. But when when switch off/on the device the previous setting is gone. I would guess that the users will use the Deluge in most cases in the same location (e.g. in a dark room). So dimming the lights always after switching it on is not very disturbing, bit unnecessary. ;)

Default sample mode in a synth track is "once":
I would say that at least in synth tracks the default sample mode should be set to "cut". In synth mode I like to perform a sample like a synth (note lengths are recognised). Additionally I would prefer when setting steps in synth mode, they will not have the full note length (the length of the sample) automatically. For an intuitive workflow I like that the synth mode behaves "always" the same - regardless when working with the synth engine, or samples.

Ok, enough words for the moment. ;)
Anyway, I like this sweet device as it is, and maybe you like some of my points.

Post edited by mai on

Comments

  • 0
    maimai Posts: 21

    Are we alone here? Nobody from Synthstrom is helping or giving support anymore? Wow.

  • 0
    FASTFAST CaliforniaPosts: 47

    They got quiet around shipping time on the first batch. I'm sure that they are totally focused on getting everybody's units out to them.

  • 0
    maimai Posts: 21

    This could be possible... But honestly I'm not very excited about this. If they don't have the time to support their customers (because they want more customers...) - something is going in the wrong direction! It also seems that they do not answer emails. Hmm.

  • 0
    rpc9943rpc9943 New York usaBeta Tester, Mentor Posts: 184
    edited August 2017

    (Removed comment)

    Post edited by rpc9943 on
  • 0
    SamSam WellingtonModerator, Staff Posts: 160

    Hi @mai! Thanks for waiting for this. The sample folders are essentially random at the moment - this is something Rohan's intending to change. I've let Rohan know about the noise/sample bug you mentioned. For future reference, if you could post any bug finds in this beta testers page (https://www.facebook.com/groups/707802636093306/), it would helpful for us, as it means everything is all in one place. The audition pads acting as shift isn't a bug, it's just an easier way of performing the same command. The last two are fairly common firmware suggestions/feature requests - we're aware of a few people who would like both of those. The first one (about the lights) might be worth putting in the software suggestions page, too, (http://forums.synthstrom.com/categories/deluge-suggestions) as I'm not sure if there's been a post about that specifically before. This means that more people will see it and can vote on it, add other ideas and the like. Hope all that helps :) Cheers!

  • 0
    maimai Posts: 21

    Ok, thanks.

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