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Master Volume Knob Problems

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SchützerSchützer Germany Posts: 4

My Deluge has a weird problem with the master volume on Headphones. Its like the Volume Knob only affects the right channel, when i turn it all down i still get full velocity on the left ear, only the right side mutes. I´ve let them replace the volume knob along with the oled retrofit, but now a few weeks later the same problem occurs again

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Answers

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    Phoebus1966Phoebus1966 AntwerpPosts: 56

    Has your problem being solved?

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    SchützerSchützer Germany Posts: 4

    @Phoebus1966 said:
    Has your problem being solved?

    No, sadly not :/ just a day later after I got my deluge back (all fixed and working just fine) the problem reoccured

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    rezareza los angelesModerator, Beta Tester Posts: 645

    have you confirmed with other devices using the headphone input? perhaps the plug or cable of the headphones you are using is faulty? if not it sounds like you have to go through the repair process again.

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    SchützerSchützer Germany Posts: 4

    @reza said:
    have you confirmed with other devices using the headphone input? perhaps the plug or cable of the headphones you are using is faulty? if not it sounds like you have to go through the repair process again.

    Yes I checked that, the headphones are fine. It's definitely something with the encoder/the deluge.
    Maybe I have to send it to repair again. last time I waited 3 weeks and after a day it was faulty again which is really weird.. Maybe they just replaced the encoder but the problem is something else.. I thought maybe somebody had the same problem and knows some quick fixes

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    SchützerSchützer Germany Posts: 4

    I have to add: the problem occurs not only on the headphone but also on the main output

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    rezareza los angelesModerator, Beta Tester Posts: 645

    @Schützer you should fill out this form to get advice/solutions directly from synthstrom themselves: https://docs.google.com/forms/d/e/1FAIpQLSeTP-eDaaDOmU4-WRXcVhQIoIBd8bkLC_Up4_Lt1RbYZXA-xQ/viewform?pli=1

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