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deluge seems broken suddenly, sound is distorted
pfrf
ca, u.s.a.Posts: 165
I was using the Deluge today for about a half hour, standalone, when the sound disappeared. If I turn the ouput volume up full I can hear the track, just barely, very distorted.
It happens plugged in or on battery power.
It happens using the headphone output or the line outputs.
It happens when playing any track or when playing any kit or the internal synth.
It happens no matter which of my SD cards are inserted.
I’ve rebooted, no luck.
I’m sad.
Thanks for any help.
Post edited by pfrf on
Comments
@rohan
~ Distinguished Delugate ᕕ( ◎_◎)ᕗ
Thanks! I just got an email from Rohan. That’s fast!
Hi pfrf, are you the customer who I've just been emailing with? I'm sure we'll be able to get this sorted. Or if that's not you, please email me on rohan@synthstrom.com
That is me, Rohan. Thank you!
I wish someone would have answered this here because mine is doing this now after a long time of working fine. Happened suddenly and I can't use my Deluge anymore.
@rohan please email me?
I ended up sending my machine to Synthstrom and they fixed it. I have no idea what happened to cause the distortion.
@pfrf @rohan I have the same issue, anybody know the reason for this distorted sound? Please help.
@Icoustik I have the same issue, anybody know the reason for this distorted sound? Please help.
hey @keyoz try filling out this form to address your issue: https://docs.google.com/forms/d/e/1FAIpQLSeTP-eDaaDOmU4-WRXcVhQIoIBd8bkLC_Up4_Lt1RbYZXA-xQ/viewform
@reza Thx, Did so already. Do you know how long it will take for response?
I'm sure you'll hear a response soon!