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charlie0dle

I am extremely thankful to Synthstrom’s tech team for helping me troubleshoot the issues I was having with my upgrade. Not only do they have amazing products, but they have a team that is on top of solving any issues their customers may have in an extremely fast, respectful, and pleasant manner. They made a lifelong fanatic today.

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charlie0dle
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San Jose, California
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  • UPDATE: Jamie (Downrush) and Ian helped me fix it. We believe it was either an issue with the SD air card or the update file. We are diving deeper into what the issue was now. Thank you everyone for your help. The fact that Synthstrom was able to f…
  • @p_wats said: @charlie0dle said: Hello, I tried to update but was given an error message instead of the swirling screen. Now I am just getting an error message and the unit isnt working at all. Please help! What…
  • I even replaced contents with the “default” SD card contents listed on the site and am still getting “ERR” code. Made sure there was only one BIN file. I am still getting ERR code even when replacing the original contents to the card.
  • Hello, I tried to update but was given an error message instead of the swirling screen. Now I am just getting an error message and the unit isnt working at all. Please help!